1. Service options
We provide our free tech support service via email, Matrix, or iMessage. Please do not ask us to use other services such as phone or Discord.
Once you send us a message via email, Matrix, or iMessage, we do not share it with anyone. We treat all communications received as confidential.
While it is funny, we ask that you don't waste our time sending us thousands of joke messages, such as your iPhone not turning on after smashing it with a hammer.
Please apply proper etiquette when sending us messages. We will not tolerate abuse, pornographic content, profanity etcetera.
We will not support you in violating the copyright laws, such as downloading pirated content and using illegal apps.